1.1 General information

This website is provided by Aldera on an 'as is' basis. The information contained on this website is for general informational purposes only and is subject to change without notice. While we strive to keep the information accurate and up-to-date, we make no guarantees regarding its completeness or accuracy.

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1.2 No professional advice

The content provided on this website, including but not limited to designs, service descriptions, product details, and images, is for informational purposes only and does not constitute professional advice. Aldera makes no representations or warranties regarding the suitability, accuracy, or completeness of any information on this website. For specific advice, such as legal, financial, or architectural, please consult with a qualified professional.

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1.3 Age restrictions

This website is not intended for children under the age of 18. By using this website, you confirm that you are at least 18 years old. If you are under 16 years old, you must obtain parental or guardian consent before submitting any personal information. If we learn that we have unintentionally collected information from someone under the age of 16 without consent, we will take immediate steps to delete that information.

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1.4 Illustrative content

Photos, videos, designs, and specifications featured on this website are illustrative and non-binding. Product offerings, service availability, and prices are subject to change without notice. Specific details regarding products and services will be provided in written offer statements following direct inquiries with Aldera.

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1.5 Third-party links

This website may contain links to third-party websites for your convenience and informational purposes. Aldera does not endorse or have control over the content, privacy policies, or availability of these external sites. Users who access third-party sites do so at their own risk, and Aldera is not responsible for any loss or damage arising from visiting these sites. We encourage you to review the privacy policies of any third-party websites you visit.

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1.6 No contractual relationship

​Unless explicitly stated otherwise, nothing on this website shall be construed as forming a contractual agreement or offer. Any agreement with Aldera for the provision of products or services will only be valid once confirmed in writing in a formal agreement or offer.

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1.7 Limitation of liability

Aldera does not assume responsibility for any loss, damage, or expense incurred as a result of using this website, including but not limited to compensatory, direct, indirect, or consequential damages, loss of data, or loss of income. You use the information on this website at your own risk. In no event shall Aldera be liable for any damages arising out of the use of or reliance on the content or services provided by this website.

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1.8 Security and privacy

We take reasonable measures to protect your personal data, but please note that no transmission of data over the internet can be completely secure. By using this website, you acknowledge and accept the inherent risks associated with transmitting data online.

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1.9 Indemnification

You agree to indemnify and hold harmless Aldera, its directors, employees, affiliates, and agents from any claims, damages, or expenses, including legal fees, arising out of or in connection with your use of this website or your breach of these terms.

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1.10 Modifications to the disclaimer

Aldera reserves the right to modify, update, or revise this disclaimer at any time without prior notice. All changes will be posted on this page, and by continuing to use this website, you agree to be bound by the updated terms. Please review this disclaimer periodically for any changes.

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1.11 Governing law and jurisdictions

This disclaimer is governed by and construed in accordance with the laws of South Africa. Any disputes relating to this website or the use of its content shall be subject to the exclusive jurisdiction of the courts of South Africa.

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•  “Aldera and Martina”, “we”, “us”, or “our” refers to the business entity Aldera and Martina, its subsidiaries, affiliates, and employees, providing precast concrete products and services.

• “User”, “customer”, “client”, “visitor”, or “you” refers to any individual, company, or other entity that accesses, uses, or interacts with our website, services, or engages with us in any other capacity.

• “Personal Information” refers to any information that relates to an identified or identifiable individual, including but not limited to name, contact information (email, phone number, address), payment details, company information, or any other data that can identify you.

• “Non-Personal Information” refers to information that does not identify you directly, such as your IP address, browser type, usage patterns, or aggregated data that cannot be linked to an individual.

• “Cookies” refers to small text files stored on your device by the website to track usage patterns, preferences, and improve the user experience.

• “Third Parties” refers to external service providers, partners, contractors, affiliates, or vendors with whom we may share your information to provide services, fulfil your requests, or comply with legal obligations. This includes payment processors, hosting services, marketing partners, and others who perform services on our behalf.

• “Service Providers” refers to third-party companies that assist us in providing our services, including payment processing, IT support, customer service, and marketing.

• “Legal Obligations” refers to any obligations imposed on us by law, regulation, court order, or other legal processes that require us to collect, store, or disclose your personal information.

• “Cookies Policy” refers to the policy that explains how we use cookies and similar technologies on our website to enhance user experience and track user behaviour.

• “Data Protection Laws” refers to applicable laws, regulations, and legal frameworks concerning the protection of personal data, including the Protection of Personal Information Act (POPIA) in South Africa, General Data Protection Regulation (GDPR) for EU citizens, and any other relevant privacy laws in jurisdictions where we operate.

• “Privacy Policy” refers to this document, which outlines how Aldera and Martina collects, uses, stores, shares, and protects your personal information.​

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3.1 Introduction

​At Aldera and Martina, we are committed to protecting your privacy and ensuring the safe handling of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website and services. Please read this policy carefully. By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

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3.2 Information we collect

We collect both personal and non-personal information when you engage with us through our website, contact us, or inquire about our precast concrete products and services.

• Personal Information: Name, email address, phone number, company name, project details, billing information, and any other details you provide in connection with your request.

• Non-Personal Information: IP address, browser type, operating system, pages visited, and the time spent on our site.

• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience, analyse site usage, and improve our website’s performance. For more details, please review our Cookie Policy.

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3.3 How we use your information

We may use your information for the following purposes:

• Providing Services: To fulfil orders, process payments, and provide our precast concrete products and services.

• Customer Communication: To respond to your inquiries, provide updates about your projects, and communicate any relevant information regarding our services.

• Marketing: To send you promotional emails, newsletters, and updates on new products, services, or offers that may interest you. You may opt out of marketing communications at any time.

• Site Improvement: To analyse usage trends, improve website functionality, and tailor the content and services offered.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

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3.4 How we share your information

We may share your personal information in the following situations:

• With Service Providers: We may share your data with third-party vendors that assist us in providing services, such as payment processors, IT support, and analytics providers.

• Business Transfers: If Aldera and Martina undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

• Legal Requirements: We may disclose your information if required by law, such as responding to a court order, legal inquiry, or government investigation.

• With Your Consent: We may share your information with third parties for marketing purposes, but only with your explicit consent.

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3.5 Security of your information

We implement administrative, technical, and physical security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

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3.6 Your data protection rights

Depending on your location, you may have the following rights under applicable data protection laws (such as POPIA or GDPR):

• Access: You may request access to the personal information we hold about you.

• Correction: You may request corrections to any inaccurate or incomplete personal data.

• Deletion: You may request that we delete your personal data under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.

• Restriction of Processing: You may request that we restrict the processing of your personal data under certain conditions.

• Objection to Processing: You may object to our processing of your personal data, especially for direct marketing purposes.

• Data Portability: You may request that we transfer your personal data to another organization or directly to you under certain conditions.

• Withdraw Consent: You have the right to withdraw consent for processing at any time, which will not affect the lawfulness of processing prior to the withdrawal.

• Complaint: If you believe we are processing your personal data in violation of applicable laws, you have the right to lodge a complaint with a relevant supervisory authority.

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3.7 International data transfers

If you are located outside South Africa, please note that your personal data may be transferred to and processed in South Africa or other countries in which we operate, including any third-party service providers we use. We ensure that any international transfer complies with applicable data protection laws.

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3.8 Changes to this privacy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. We will post the updated policy on our website with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

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3.9 Contact us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

• Email: info@aldera.co.za

• Phone: 021 556 6333

• Address: 18 McLaren Drive, Racing park, Milnerton, Western cape.

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.​​​​​​​​​​